Spark Plan Privacy Policy

Last Updated: January 29, 2025

This Privacy Policy explains how Spark Software, LLC ("Spark Software," "we," "us," or "our") collects, uses, and discloses information about you when you use the Spark Plan service ("Service") available at https://www.gosparkplan.com (the "Website") and as mobile apps through Google Play and Apple's App Store (the "Apps").

1. Information We Collect

We may collect the following information about you:

• Personal Information: This may include your name, email address, phone number, billing information, and any other information you voluntarily provide to us, such as when you create an account, contact us, or make a purchase.

• Usage Data: We may collect information about how you use the Service, such as your IP address, browser type, operating system, access times, and the pages you visit.

• Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing behavior and to personalize your experience on the Website. You can control the use of cookies through your browser settings.  

2. How We Use Your Information

We may use the information we collect about you to:

• Provide and maintain the Service.

• Process and deliver your orders.

• Communicate with you about your account and the Service.

• Respond to your inquiries and requests.

• Improve the Service and develop new features.

• Personalize your experience on the Website.

• Conduct market research and analysis.

• Comply with legal and regulatory obligations.

3. Information Sharing

We may share your information with:

• Third-party service providers: We may share your information with third-party service providers who assist us in providing the Service, such as payment processors, data analytics providers, and customer support providers.  

• Business partners: We may share your information with our business partners for marketing and promotional purposes.  

• Legal and safety purposes: We may disclose your information to law enforcement or other authorities if required by law or to protect our rights, property, or safety.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.  

5. Your Rights

You may have the right to:

• Access and review your personal information.

• Request correction of inaccurate information.

• Request deletion of your personal information.

• Object to the processing of your personal information.

• Restrict the processing of your personal information.  

• Withdraw your consent to the processing of your personal information.  

6. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Website.  

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@gosparkplan.com.